Fast Delivery. Zero Hassle. Full Transparency.

At gnupro.com, we believe that premium WordPress tools should come with a premium customer experience. That’s why our delivery process is fast, secure, and automated — while our return policy is clear, fair, and focused on customer satisfaction.

Whether you’re purchasing a single plugin or an entire suite of professional themes, you’ll always know exactly what to expect.

Digital Delivery (Instant & Secure)

Because all products sold on gnupro.com are 100% digital, delivery is instant and guaranteed.

Here’s how it works:

1. Instant Product Access

Right after completing your payment, your purchased plugin or theme appears instantly inside your gnupro.com Dashboard under “My Downloads.”

2. License Delivery

Your genuine license will be delivered securely and manually by our activation team.
All activations follow strict verification for safety, privacy, and compliance.

3. Manual Activation Process

Since we provide only original and legally authorized licenses:

• Our activation team processes requests in 1 to 48 hours.

• No passwords are required — only a temporary admin URL.

• You are updated at every step during the activation process.

4. Automatic Future Updates

Once activated, your product connects directly to the official vendor’s server, allowing you to enjoy:

• Automatic updates

• Genuine security patches

• Premium features and add-ons

🔁 Return & Refund Policy

We maintain a fair, transparent, and customer-friendly return policy.
However, due to the digital and non-revocable nature of licensed software, certain conditions apply.

✔ Eligible for Refund

You may request a refund before activation is completed if:

• The wrong product was purchased accidentally

• You purchased more quantity than needed

• You decide not to proceed with license activation

• Your server is incompatible and cannot run the plugin/theme (proof required)

In such cases, refunds are processed within 3–7 business days.

❌ Not Eligible for Refund

Refunds cannot be issued if:

• The license activation has already been completed

• You want to use the product on multiple domains beyond your plan

• Your website contains malware, cracked themes/plugins, or security risks

• You changed your mind after activation

• You failed to provide a valid temporary login URL

• Website/server downtime prevents activation

• You violate usage policies, terms, or licensing rules

Because once activated, a genuine license cannot be revoked, resold, or reassigned, we cannot process refunds after activation.

🔄 Reactivation or Transfer Requests

If you change your hosting, domain, or want to move your website:

• Reactivation may be allowed depending on your membership plan

• Additional verification may be required

• In some cases, reactivation fees may apply

Our support team will provide clear instructions tailored to your situation.

Our Commitment to Fair Service

We want every user to feel confident and protected.
That’s why we offer:

• 100% genuine WordPress products

• Secure manual activation

• No cracks, no nulled, no GPL versions

• Legally authorized licensing

• Fully encrypted processes

• Friendly, human support

Your trust means everything to us, and we work hard each day to honor it.

📩 Need Help? We’re Here!

If you have any questions about delivery, activation, or returns, our support team is always ready to assist.

📧 support@gnupro.com
🌐 Live Chat available on our website
⏰ Response Time: 1–24 hours

gnupro.com — Safe. Legal. Professional. Guaranteed.

Enjoy premium WordPress experience with trusted licenses, instant delivery, and top-tier support — all in one place.